Terms and Conditions

Last updated: April 30, 2026

KLUBB TERMS AND CONDITIONS OF USE

Last updated: April 30, 2026

Service provider: KAI VENTURES S.A.S., with registered address in the City of Buenos Aires, Argentine Republic (hereinafter, "Klubb" or "we").

Contact: Support and claims email: support@klubbai.com

EXECUTIVE SUMMARY (DOES NOT REPLACE THE FULL TERMS)

Using Klubb implies acceptance of the following terms:

Use of the application is exclusively for persons over 18 years of age, who assume responsibility for the truthfulness of this declaration.
Klubb is a social platform for discovering experiences and sharing plans (events, activities and experiences). Unless otherwise specified, Klubb acts solely as an intermediary: plans are organized and managed by third parties unrelated to the platform, who bear full responsibility for them.
During the initial stage, many plans will be uploaded by the Klubb team from public information (websites, social media or other open sources), for informational and promotional purposes. Event organizers are responsible for cancellations or rescheduling. Such information may not be up to date or may contain inaccuracies, so you should always verify it directly with the venue or organizer.
Klubb publishes two types of plans:
- Public: Visible to the entire community.
- Private: Visible to friends and contacts of the User, subject to the profile's privacy settings. Details are set forth in Section 6.1.
Klubb offers social features such as: likes, attend, friend system, followers, communities, chats and options for sharing plans. The content you publish and your conduct within the app are your sole responsibility.
Klubb may personalize your experience using usage data, interests, location and activity, in accordance with the Privacy Policy. Klubb does not currently perform advertising tracking across third-party apps or websites. Any future introduction of advertising or sponsored content will be disclosed and must comply with applicable law and the then-current Privacy Policy.
Klubb offers features in two tiers: Free (no charge) and Pro (paid). The Pro plan is available for both Users and Venues, with differentiated features and pricing depending on the account type. The specific conditions of each plan, including pricing, included features, subscription periods and renewal conditions, are detailed in Section 14 of these Terms and will be disclosed to the User at the time of subscription.
Plans published on Klubb are organized by third parties. Klubb does not guarantee their accuracy, quality, safety or occurrence, and they may be modified or cancelled without prior notice. Participation in plans and interaction between Users is at the User's own risk, without prejudice to any mandatory rights that may apply.
We provide Users with reporting tools within the application and contact channels within the platform to report any plan, profile or message that violates these Terms or applicable law. Klubb reserves the right to moderate, remove content or suspend and delete accounts at its discretion when violations of our policies are detected.
Any dispute arising from these Terms shall be submitted, in the first instance, to a prior mediation process when required by applicable law. If no agreement is reached, it shall be resolved before the ordinary courts of the City of Buenos Aires, without prejudice to any jurisdiction that may apply under mandatory consumer protection rules or other public policy provisions of the User's jurisdiction.

We recommend reading this document carefully and in full before using Klubb.

1. PURPOSE AND SCOPE

1.1. These Terms and Conditions of Use (hereinafter, the "Terms") govern access to and use of the mobile application and/or web platform "Klubb", operated by KAI VENTURES S.A.S., as well as any associated feature, content, product or service (collectively, the "Service"). References to the "Platform" in these Terms designate the mobile application and/or web platform through which the Service is provided.

These Terms apply to any person who accesses, registers for or uses the Service (hereinafter, the "User" or "Users").

1.2. Klubb is a social platform that allows its users to:

Discover plans (events, activities, experiences) in their city or area.
Create and publish plans, according to the enabled account type (public for Venues, private for Users).
Connect with other users through likes, friend system, followers, communities and chats.
Share plans within the platform.
Access AI-assisted discovery features, social interaction visualization and, depending on the subscribed plan, advanced audience analysis and engagement features.

1.3. Definitions and account types

For the purposes of these Terms, the following definitions apply:

Organizer: any individual or legal entity - whether or not they have an account on the Platform - responsible for the creation, management or execution of a plan. This includes businesses, venues, cultural spaces, promoters and any other third party that organizes activities promoted through Klubb.

User: an individual over eighteen (18) years of age who accesses the Platform for social discovery, creation of private plans and interaction with other Users. Users may publish only private plans, visible to their friends as set forth in Section 6. When a User creates a private plan, they assume the role of Organizer with respect to that plan for all purposes under these Terms.

Venue: a legal entity, business, cultural space, professional organizer or other entity that creates an account on the Platform for the purpose of promoting its offering of experiences. Venues may publish only public plans, visible to the entire Klubb community as set forth in Section 6. Venues are considered Organizers with respect to the plans they publish on the Platform. Venue account creation must be performed by an individual over eighteen (18) years of age with sufficient authority to bind the entity they represent. Venue accounts do not have the friend feature; instead, other Users may follow them unidirectionally without requiring reciprocal acceptance.

Each account type may operate under a Free or Pro plan, with the features and pricing described in Section 14.

1.4. Scope of the term "User"

Unless expressly stated otherwise, the provisions of these Terms referring to the "User" apply to all account types, including Venue accounts.

2. ACCEPTANCE OF THE TERMS

2.1. By downloading, accessing, registering for or using Klubb, you represent that the information provided is truthful, and that you have read, understood and fully accept these Terms and the Privacy Policy.

2.2. If you do not agree with all or any of these Terms, you must not use the Service.

2.3. Klubb may modify these Terms at any time. Changes will be communicated to active Users:

Through in-app notifications; and/or
By email to the registered address,

with a minimum notice period of ten (10) calendar days before taking effect.

2.4. Continued use of Klubb after any modification takes effect constitutes full and unconditional acceptance of the new Terms. It is the User's responsibility to periodically review updates; if the User does not agree with the changes, they must stop using the Service.

If modifications introduce substantial changes that materially affect the User's rights or obligations (for example, the introduction of paid services, changes in personal data processing, or in dispute resolution mechanisms), Klubb may require additional express acceptance within the Platform.

If the User does not accept the modifications, they must stop using the Service and may request the deletion of their account.

2.5. By registering, the User agrees to receive electronic communications from Klubb related to the Service, including notices about modifications to these Terms, security alerts and operational notifications. The User may manage their notification preferences from the app settings, without prejudice to communications that Klubb must send due to legal or contractual obligations.

3. LEGAL AGE AND CAPACITY

3.1. The Service is intended exclusively for persons over eighteen (18) years of age with legal capacity to enter into agreements under applicable law.

3.2. By registering, you represent and warrant that:

You are over 18 years of age.
You have legal capacity to accept these Terms.

3.3. Klubb reserves the right to suspend or delete, at any time and without cause, accounts that in its sole discretion do not meet the requirements set forth in this section.

4. REGISTRATION AND USER ACCOUNT

4.1. To use certain features of the Service, registration and creation of a User account is required, which may be done through:

I. Sign-in with Google, Apple or other identity providers enabled by Klubb; and/or

II. The provision of supplementary (non-mandatory) data requested by the Platform (such as profile picture, description, interests or location), in accordance with the Privacy Policy.

The use of third-party services for registration is also governed by the terms and policies of such providers.

4.2. The User agrees to:

Provide truthful, complete and up-to-date data.
Not use the identity or data of third parties without authorization.
Maintain the confidentiality of their access credentials and of the device on which they use Klubb.

4.3. The User is responsible for all activity conducted from their account.

The security and confidentiality of access credentials are the User's sole responsibility. Klubb is not responsible for misuse of the account arising from causes beyond the platform's control, such as device negligence, use of weak passwords or unauthorized access by third parties due to the account holder's negligence.

4.4. In case of suspected unauthorized access, the User must immediately notify Klubb at support@klubbai.com.

4.5. Accounts are personal and non-transferable. The User may not assign, sell, transfer or delegate their account or access credentials to third parties without Klubb's prior written authorization.

4.6. Venue accounts will be subject to a verification process by Klubb, which may include verification of the representative's identity, the legal existence of the entity and other data Klubb considers necessary. Klubb reserves the right to reject, suspend or revoke verification of a Venue account at any time and at its sole discretion.

5. SERVICE DESCRIPTION AND MAIN FEATURES

5.1. Klubb offers, among others, the following features:

a) Discover: List and/or map view of plans available in the User's city or area, which may be sorted or filtered by location, categories, dates or other criteria available on the Platform. Includes access to plan details, likes, attend, sharing options and visualization of other interested Users, subject to the restrictions of the subscribed plan.

b) Plan Swipe: Card or stack-style visualization of plans, with the ability to indicate interest or disinterest through interaction gestures. Recommendations may be based on the User's interests, activity and location, and may include content with enhanced visibility, duly identified as such.

c) Communities (Communities and Chats): Open (public) and closed (private) communities, with group chat and direct messaging features between Users who have established a connection within the Platform. Venue accounts may create open communities and respond to direct messages initiated by other Users, but may not initiate direct conversations with Users who have not previously contacted them. Supports messaging, in-chat integrated plans and internal links.

d) AI Chat: AI-assisted search and query feature that allows Users and Venues to interact with an assistant to discover plans, explore options and receive personalized suggestions. The number of available queries varies by subscribed plan, as set forth in Section 14. Use of this feature is subject to reasonable usage limits and the Platform's technical capabilities.

e) Social features: The Platform offers a friend system (reciprocal connection between User accounts) and a follower system (unidirectional connection, available for Venue accounts, that does not require reciprocal acceptance). Depending on the subscribed plan, Users may access information about who liked their plans and who confirmed attendance to a plan ("who's going"). The scope of this information varies between Free and Pro plans, as detailed in Section 14.

f) Profile and Settings: User or Venue profile with photo, description, interests, list of created and favorited plans, friend list, communities, and settings such as language, notifications, privacy, location permissions, account deletion and sign out.

g) Auto-import (Pro plan - Venue only): Venues with a Pro plan may automatically import content to the Platform as public plans, subject to the technical and authorization conditions in effect at the time of use.

5.2. Klubb may expand, reduce or modify the Service's features, as well as launch new features, provided that this does not result in a substantial and unjustified impairment of the User's rights under applicable law. Modifications affecting features included in a paid plan will be communicated with the notice period set forth in Section 2.3.

5.3. Features that employ artificial intelligence, including the assisted chat and personalized recommendations, are offered for informational and general guidance purposes only. Klubb does not guarantee the accuracy, completeness or suitability of results generated by such tools, which do not constitute professional advice of any kind. The User is responsible for independently evaluating and verifying any information or suggestions provided by the artificial intelligence features.

Content generated by the artificial intelligence features in response to User queries may be used by the User within the Platform, without implying any assignment of intellectual property rights by Klubb over the underlying technology, models or algorithms used.

The artificial intelligence features and recommendation systems do not deliberately use criteria based on race, ethnicity, religion, sexual orientation, gender identity or any other category protected by applicable law.

6. PUBLIC AND PRIVATE PLANS

6.1. Depending on the type of registered account, Users may create and publish the following types of plans:

Private plans (User accounts only): Visible in the feed of the friends of the User who creates them. Other Users may access a private plan if it is shared directly with them or if it is posted in a group they belong to. In all cases, visibility is subject to the privacy settings of the creator's profile. Users may publish unlimited private plans, regardless of the plan (Free or Pro) they have subscribed to.
Public plans (Venue accounts only): Visible to the entire Klubb community. Venues with a Free plan may publish up to one (1) public plan per calendar month. Venues with a Pro plan may publish unlimited public plans.

6.2. The User acknowledges and agrees that plans published on the Platform do not constitute a contractual offer made by Klubb.

Plans may be created and published by third parties (Users, Organizers, businesses or venues) or uploaded by Klubb from publicly available information, for purely informational and promotional purposes.

In all cases, the existence, characteristics, prices, schedules, capacity, access conditions, cancellations, safety measures and any other conditions of the plan are the sole responsibility of the Organizer or the User who created it, and not of Klubb.

Klubb shall not be liable for payments, transactions or commitments that the User makes directly with the Organizer or with third parties, whether within or outside the Platform.

6.3. Klubb does not guarantee that plans will take place or that the initially published conditions will be maintained, as these may be modified by the Organizer. Nor does it guarantee the safety, health conditions or suitability of the venue, organizer or attendees, without prejudice to the provisions of Section 18.4.

6.4. The User is responsible for verifying directly with the venue, business or Organizer the validity, conditions and any additional information regarding the plan before attending.

6.5. Plans may include links to websites, ticketing platforms, booking systems or other services operated by third parties. Klubb merely facilitates the visibility of such links within the Platform, without intervening, mediating or participating in any way in the transactions, bookings or engagements that the User makes through them. Such transactions are governed exclusively by the terms of the corresponding third party, as set forth in Section 15.

6.6. To the fullest extent permitted by applicable law, the User releases Klubb from any claim, demand or liability related to attendance, participation or any incident connected with a plan published on the Platform, acknowledging that such plans are organized and managed exclusively by third parties.

7. CONTENT UPLOADED BY KLUBB FROM PUBLIC SOURCES

7.1. During the initial stage of the Service, Klubb may directly upload plans using information obtained from:

Publicly accessible websites.
Publicly accessible social media.
Other open sources.

7.2. Such plans will be uploaded for informational purposes and to promote the available cultural and social offering, and may be identified as such within the app.

7.3. The use of trade names, trademarks or references to venues or businesses by Klubb shall be of a nominative and informational nature, and shall not imply:

Sponsorship.
Commercial relationship.
Representation agreement.
Nor prior authorization, unless expressly indicated otherwise.

7.4. Klubb will endeavor to use information and images that are reasonably up to date at the time of upload, without guaranteeing their accuracy or currency.

7.5. If a trademark holder, venue, business, organizer or rights holder considers that their content, trademark or information has been published without authorization, or wishes to have their plan or image removed, they may request its removal by contacting support@klubbai.com. Klubb will review the claim and, if appropriate, will delete or modify the disputed content within a reasonable period from receipt of the request, except in cases of technical or justified impossibility.

7.6. Klubb does not assume an obligation of exhaustive prior supervision of content obtained from public sources, but commits to acting in good faith and to diligently addressing removal or correction requests.

8. USER-GENERATED CONTENT AND LICENSE TO KLUBB

8.1. The User may contribute and/or modify content within the Service, including, by way of example:

Plan descriptions.
Titles, categories, tags.
Profile picture and personal description.
Preferences and interests.
In later stages, images or multimedia associated with plans or profiles.

Content published in chats and communities may not be editable once sent, and may be retained by Klubb for moderation, security and legal compliance purposes.

8.2. The User represents and warrants that:

They are the owner of the rights to the content they publish, or
They have the necessary authorizations to publish it on Klubb, and that such content does not infringe the rights of third parties (including, without limitation, copyrights, trademarks, image rights, privacy and/or reputation).

The obligations set forth in this section apply exclusively to content directly generated by Users, and not to content uploaded by Klubb from public sources, which is governed by the provisions of Section 7.

8.3. By publishing content on Klubb, the User grants KAI VENTURES S.A.S. a non-exclusive, royalty-free, worldwide and sublicensable license, exclusively for the purposes of:

I. Operating, maintaining and improving the Platform.

II. Displaying such content within the Service and in communications related to Klubb.

III. Promoting the Platform and its features, including through social media and Klubb's institutional materials, provided that the content is not used in a misleading manner or outside the context of the Service.

This license is transferable only in connection with an assignment, merger, acquisition or total or partial transfer of the Service or of KAI VENTURES S.A.S.'s assets.

The license shall terminate when the User deletes the content from the Platform or cancels their account, except with respect to: (a) content that has been shared, republished or incorporated by other Users within the Platform prior to deletion; and (b) technical backup copies retained for the period strictly necessary under applicable law.

8.4. The User may request the deletion of their content at any time. Klubb will proceed with deletion within a reasonable period, which under normal conditions shall not exceed thirty (30) calendar days from receipt of the request, except in the following cases:

(a) There is a legal, regulatory obligation or a request from a competent authority requiring its retention or disclosure.

(b) It is necessary to preserve evidence in connection with a dispute, claim or legal proceeding, whether ongoing or reasonably foreseeable.

(c) The content has been shared, republished or incorporated by other Users within the Platform prior to the request, in which case Klubb will delete the content linked to the User's account, but shall not be obligated to delete copies generated by third-party activity.

(d) Technical backup copies that will be maintained for the period strictly necessary in accordance with Klubb's regular deletion cycles.

(e) The content has been anonymized or aggregated in a manner that does not allow the identification of the User, in which case it may be retained for statistical or Service improvement purposes.

Deletion of content does not imply the termination of licenses with respect to the cases set forth in the preceding paragraphs, nor does it limit Klubb's powers under Section 10.

8.5. Klubb reserves the right to moderate, hide, suspend or delete, at its sole discretion, content that is contrary to these Terms, applicable law, or the rules of conduct set forth in Section 9. Applicable measures are governed by the provisions of Sections 16 and 17.

9. USER CONDUCT AND PROHIBITED USES

9.1. The User agrees to use the Service diligently, respectfully and in compliance with applicable law, these Terms and the Community Guidelines that Klubb may publish from time to time within the Platform, which shall form an integral part of these Terms.

9.2. The following are strictly prohibited:

a) Publishing, sharing or disseminating content that:

Is illegal, violent, discriminatory, xenophobic, racist, sexist, homophobic, transphobic or promotes hatred.
Is defamatory or harmful to the reputation, honor or rights of third parties.
Contains pornography or sexually explicit content.
Infringes the intellectual or industrial property rights of third parties.
Includes personal data of third parties without their consent.

b) Using the Service to:

Offer, promote or coordinate illegal activities.
Host or offer events at locations that lack the required legal, commercial or safety permits.
Distribute drugs, weapons or any product or service subject to special permits without the corresponding authorizations.
Offer medical, health or similar services without the required legal authorization.

In all cases, it is the sole responsibility of the User or Organizer to verify and ensure compliance with the licensing, safety, hygiene, emergency and civil liability regulations applicable under current law.

c) Engaging in spam, unsolicited mass messages, harassment, bullying or stalking of other Users.

d) Impersonating another person or entity, creating fake accounts or providing misleading information.

e) Interfering or attempting to interfere with the normal operation of the Platform, including:

Using bots, scrapers, crawlers or other automated tools to extract data from the Service without Klubb's express authorization.
Attempting to compromise the security, integrity or availability of Klubb's systems.

9.3. In the event of a breach of the prohibitions set forth in this section, Klubb may adopt the measures provided in Section 17, without giving rise to any right to compensation or indemnification, without prejudice to any legal actions that may be available to either party.

10. COOPERATION WITH AUTHORITIES AND INFORMATION RETENTION

10.1. Klubb may retain, access and disclose User information - including, without limitation, published content, account data, activity logs and metadata - when it reasonably and in good faith considers it necessary to:

(a) Comply with a legal or regulatory obligation, court order or request from a competent authority.

(b) Protect the rights, property or safety of KAI VENTURES S.A.S., its Users or third parties.

(d) Prevent or address fraud, security or technical issues.

(e) Cooperate with public authorities in the context of a criminal, administrative or civil investigation.

10.2. Klubb shall not be obligated to notify the affected User when such notification could compromise an investigation, is prohibited by the requesting authority, or is impracticable.

11. COMMUNITIES, CHATS AND PRIVATE PLANS

11.1. Klubb offers direct chat and community features (open or closed). Content shared in these spaces is the sole responsibility of the Users who post it. Klubb does not perform prior supervision of messages or published content, without prejudice to its power to intervene pursuant to Sections 16 and 17.

11.2. In open communities, content may be visible to any User of the Platform. In private communities, content shall be visible only to members.

11.3. The User acknowledges and agrees that Klubb may access content shared in communities and chats - including private communities and direct messages - exclusively for the following purposes:

(a) Operating, maintaining and improving the functioning of the Service.

(b) Applying moderation measures in accordance with these Terms.

(d) Complying with legal obligations, requests from competent authorities or court orders.

(e) Protecting the security, integrity or rights of Klubb, its Users or third parties.

Klubb will not disclose the content of private communities or direct messages to third parties outside the conversation, except in the cases set forth in paragraphs (d) and (e) above or pursuant to Section 10.

11.4. Private plans shall be governed by the provisions of Section 6.1. Notwithstanding the foregoing, the User acknowledges that any information shared in such spaces is done at their own risk, and they should avoid sharing sensitive data they do not wish to disclose.

12. LOCATION AND GEOLOCATION DATA

12.1. Klubb may request the User's authorization to access the precise location (fine location, high-precision GPS) of their device, only while the app is in use (foreground), for the purpose of:

Showing nearby plans in Discover and on the map.
Adjusting plan recommendations based on the User's area.
Improving the discovery experience.

12.2. Klubb will not perform background tracking of the User's location, nor will it record their continuous movement when the app is not in use, unless a feature expressly requiring this is implemented in the future, which will be duly communicated and subject to additional consent.

12.3. The User may grant, deny or modify location permissions at any time from the operating system settings and/or from the app settings. Failure to authorize location access may limit the operation of certain Service features.

12.4. The use of location data is also governed by Klubb's Privacy Policy.

13. PRIVACY AND PERSONAL DATA PROTECTION

13.1. The collection and processing of personal data by Klubb is carried out in accordance with Argentine Personal Data Protection Law No. 25,326 and other applicable regulations.

13.2. Klubb's Privacy Policy details what data we collect, for what purposes, how we store and protect it, with whom we may share it, and what rights Users have over their personal data.

13.3. Klubb processes the User's personal data on the following bases, as applicable:

(a) The performance of the contract binding the User to Klubb upon acceptance of these Terms, for the purpose of operating and providing the Service, personalizing the User's experience and sending communications related to the functioning of the Service including push notifications within the app and to the User's device.

(b) The User's consent, when required by applicable law, particularly for accessing precise location, sending commercial communications and sending promotional push notifications.

(c) Klubb's legitimate interest, to the extent permitted by applicable law, for the compilation of aggregated and anonymized statistics, Service improvement and prevention of fraud or abusive use.

13.4. The User acknowledges and agrees that personal data collected by Klubb may be stored and processed on servers located outside the Argentine Republic. Klubb will adopt reasonable measures to protect personal data in accordance with applicable law and its Privacy Policy.

13.5. Klubb does not intentionally collect personal data from persons under eighteen (18) years of age. If we become aware that data from a minor has been collected, Klubb will proceed to delete it as soon as possible.

13.6. When the User shares information or content within the Platform that includes personal data of third parties (such as images, names or contact information), the User represents and warrants that they have the consent or legal authorization necessary for such disclosure, and assumes full responsibility toward such third parties.

13.7. The User may exercise their rights of access, rectification, update and deletion of their personal data by contacting Klubb at support@klubbai.com, in accordance with the procedures detailed in the Privacy Policy.

14. PAID SERVICES AND SUBSCRIPTIONS

14.1. Service access tiers

Klubb offers two access tiers:

Free Plan: No charge, available to Users and Venues, with access to the Platform's base features within the limits set forth in this section.
Pro Plan: Paid, available to Users and Venues, with access to expanded features as detailed below.

14.2. Features by account type and plan

(a) User Account - Free Plan:

Private plan publishing: unlimited.
Map and Discover visibility: enabled.
Communities and friends: enabled.
View plan likes and see who's going: limited to up to five (5) Users, regardless of friend status.
AI chat: up to five (5) queries per calendar month.

(b) User Account - Pro Plan:

All Free plan features, plus:
View plan likes and see who's going: extended to all Platform Users.
AI chat: expanded usage, subject to reasonable usage limits and Platform technical capacity.

(c) Venue Account - Free Plan:

Public plan publishing: up to one (1) per calendar month.
Map and Discover visibility: enabled.
Communities and followers: enabled.
View plan likes and see who's going: limited to up to five (5) Users.
AI chat: up to five (5) queries per calendar month.

(d) Venue Account - Pro Plan:

All Free plan features, plus:
Public plan publishing: unlimited.
View plan likes and see who's going: detailed User list enabled.
AI chat: expanded usage, subject to reasonable usage limits and Platform technical capacity.
Auto-import: enabled.

Klubb may expand or modify the features included in each plan, notifying Users in accordance with the procedure set forth in Section 2.3.

14.3. Pricing and subscription periods

The prices in effect at the time of subscription are as follows:

Pro Plan - User Account:

Weekly subscription: USD 0.99 per week.
Monthly subscription: USD 2.99 per calendar month.
Annual subscription: USD 19.99 per year.

Pro Plan - Venue Account:

Monthly subscription: USD 19.99 per calendar month.

Prices expressed in United States dollars (USD) may be converted into local currency by the applicable app store, depending on the User's account country or region, applicable exchange rates, taxes and billing rules in effect at the time of payment processing. The final price shown by the App Store or Google Play, depending on the platform used by the User, at purchase confirmation will prevail over any reference price stated in these Terms or promotional communications.

Prices shown do not include taxes, duties or levies that may apply depending on the User's jurisdiction, which will be disclosed, where applicable, at the time of payment processing.

14.4. Automatic renewal and cancellation

Subscriptions renew automatically at the end of each contracted period, unless the User cancels before the renewal date through the applicable app store. On iOS, subscription management, renewal and cancellation are handled through the User's Apple ID account or the App Store subscriptions section. On Android, subscription management, renewal and cancellation are handled through Google Play or the subscriptions section of the Google account used for the purchase.

Cancellation will take effect at the end of the current billing period. The User will retain access to the Pro plan until the end of the already-paid period.

14.5. Refund policy

Paid subscriptions are non-refundable, except as expressly provided by applicable consumer protection law, or in the event of technical failures attributable to Klubb that prevent access to the Service for a significant period.

When a subscription was purchased through the App Store or Google Play, refund requests must be handled through Apple or Google, as applicable, according to their procedures and policies. The User may also contact support@klubbai.com to report technical issues or request assistance, without implying that Klubb can guarantee or directly process refunds managed by app stores.

The foregoing is without prejudice to the right of withdrawal that may apply to the User under consumer protection law applicable to contracts entered into outside commercial establishments or at a distance.

14.6. Price and condition changes

Klubb may modify the prices and conditions of subscription plans, notifying affected Users with a minimum notice period of ten (10) calendar days before the changes take effect. Users who do not agree with the new conditions may cancel their subscription before the next renewal date, without additional charge.

14.7. Advertising and sponsored content

Klubb does not currently perform advertising tracking across third-party apps or websites or share personal data with advertising networks for such purposes. In the future, Klubb may introduce its own advertising, highlighted content or sponsored placements within the Service, identifying them as such where appropriate and updating this documentation if the associated data processing materially changes. The Pro plan does not necessarily imply the removal of future advertising or sponsored content, unless Klubb expressly indicates so at the time of subscription.

15. THIRD-PARTY LINKS AND SERVICES

15.1. The Service may contain links to or integrations with third-party websites, applications or services (for example, social networks, mapping services, ticketing platforms, payment gateways, etc.).

15.2. Klubb does not control, endorse or participate in the provision of such third-party services, nor does it act as a contractual intermediary between the User and such third parties. The inclusion of a link or integration within the Platform does not imply any recommendation, endorsement or guarantee by Klubb regarding the third party or its products and services.

15.3. Any interaction by the User with such services is governed by the terms and policies of those third parties, and the User is responsible for reviewing them before use.

16. REPORTS, MODERATION AND CONTENT REMOVAL

16.1. Users may report plans, profiles, messages or communities that:

They believe violate these Terms, the Privacy Policy, or the law.
Are abusive, fraudulent, offensive or illegal.
Infringe the rights of third parties.

Reports may be made through the tools available within the Platform and/or through the contact channels provided by Klubb, including the email address support@klubbai.com.

16.2. Klubb commits to reviewing reports received within a reasonable period and may adopt, as appropriate, the measures set forth in Section 17, including communication to competent authorities if there are indications of a criminal offense.

16.3. Klubb is not obligated to inform the User of the specific criteria applied in each moderation case.

17. ACCOUNT SUSPENSION AND TERMINATION

17.1. Klubb reserves the right to adopt, at its sole discretion and without cause, one or more of the following measures in the event of a breach of these Terms, applicable law, or when there are security or fraud prevention reasons:

(a) Issue warnings to the User.

(b) Moderate, hide, suspend or delete content.

(d) Temporarily suspend the User's account.

(e) Permanently cancel the User's account.

(f) Communicate to competent authorities when there are indications of a criminal offense.

Measures may be applied independently or cumulatively, and their enumeration does not imply a mandatory sequential order.

17.2. Suspension or cancellation of the account shall not entitle the User to any compensation or indemnification, without prejudice to the provisions of Section 18.4.

17.3. The User may request the deletion of their account at any time, through the option available in the app or by contacting Klubb through enabled channels. Account deletion implies deletion of the User's content pursuant to Section 8.4. Klubb may also retain account information, activity logs and metadata in the cases set forth in Section 10 (Cooperation with Authorities and Information Retention).

17.4. The User may request a review of the measures adopted under this section by contacting Klubb at support@klubbai.com within thirty (30) calendar days of notification of the measure. Klubb will evaluate the request and communicate its decision within a reasonable period, without implying an obligation to reverse the measure adopted.

18. LIMITATION OF LIABILITY

18.1. The User acknowledges and agrees that:

a) Klubb is solely a platform for intermediation and promotion of plans and connections between Users, and does not provide professional advice nor guarantee specific results.

b) Klubb does not guarantee the uninterrupted availability of the Service or the complete absence of errors, failures or vulnerabilities, and does not ensure the accuracy of information published by third parties.

c) Any decision to attend a plan, contact another User, join a community, meet other Users in person, or participate in an activity suggested in the app is the User's sole responsibility, and the User assumes the inherent risks of such activities. Klubb does not conduct background or identity checks on Users, other than those corresponding to the registration process.

d) Klubb is not responsible for the conduct of other Users within or outside the Platform, including situations of harassment, bullying, threats, fraud or any other improper behavior. Notwithstanding the foregoing, Klubb provides Users with reporting tools pursuant to Section 16.

18.2. Klubb shall not be liable to the User or third parties for:

Indirect, accidental, incidental, special, punitive or consequential damages.
Lost profits, loss of opportunity, data loss or reputational damage.
Damages arising from acts or omissions of Organizers, venues, businesses or other Users.

18.3. Without prejudice to mandatory legal provisions, and to the extent permitted by applicable law, Klubb's total liability to a User for any claim related to the Service shall be limited to the greater of:

I. The total amount actually paid by the User to Klubb in the preceding twelve (12) months; or

II. A maximum amount equivalent to two (2) statutory minimum wages applicable in the corresponding jurisdiction.

This limit shall not apply in the cases set forth in Section 18.4.

18.4. Nothing in these Terms excludes or limits the mandatory rights that may apply to the User in their capacity as a consumer or user, under applicable law and public policy rules of the competent jurisdiction.

19. INDEMNIFICATION

19.1. The User agrees to hold harmless Klubb, its directors, employees and collaborators from any claim, demand, damage, loss or expense (including legal fees) arising from:

(a) Content published, shared or transmitted by the User on the Platform.

(b) Breach of these Terms or applicable law.

(d) Any incident occurring in connection with a plan or activity organization attributable to the User.

This indemnification obligation shall survive even after account deletion or cessation of use of the Service.

20. KLUBB'S INTELLECTUAL PROPERTY

20.1. The Platform, its design, logos, trademarks, software, source code, interfaces, features, text, graphics, algorithms, artificial intelligence models, recommendation systems, and other components are owned by KAI VENTURES S.A.S. and/or its licensors, and are protected by intellectual and industrial property law.

20.2. The User receives a limited, revocable, non-exclusive and non-transferable license to use the app and the Service, exclusively for the purposes set forth in these Terms according to the registered account type.

20.3. The following are prohibited:

Copying, modifying, adapting, translating, reverse engineering or creating derivative works of Klubb's software.
Using Klubb's trademarks, logos or distinctive signs without prior written authorization.

21. CHANGES TO THE TERMS

21.1. Klubb may modify these Terms from time to time, in accordance with the notification and acceptance procedure set forth in Section 2.

21.2. Updated versions shall replace previous ones, and a record of the last update date shall be maintained.

22. APPLICABLE LAW, MEDIATION AND JURISDICTION

22.1. Applicable law

These Terms shall be governed by and construed in accordance with the laws of the Argentine Republic, without prejudice to the application of mandatory consumer protection rules or other public policy provisions that may apply under the User's jurisdiction.

22.2. Prior mediation

Any dispute arising from the interpretation, performance or compliance of these Terms, or from the use of the Service, that cannot be resolved directly between Klubb and the User, shall be submitted to a prior mediation process when required by applicable law. For Users domiciled in the Argentine Republic, such mediation shall take place in the City of Buenos Aires.

22.3. Jurisdiction

To the extent permitted by applicable law, the parties submit to the jurisdiction of the ordinary courts of the City of Buenos Aires. The foregoing is without prejudice to any jurisdiction that may apply under mandatory consumer protection rules or other public policy provisions of the User's jurisdiction.

22.4. Class actions and consumer rights

The provisions of this section are without prejudice to the exercise of individual or class actions that may be available under consumer protection law or other applicable public policy rules.

23. FINAL PROVISIONS

23.1. If any provision of these Terms is declared invalid or unenforceable by a competent authority, this shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

23.2. The failure by Klubb to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

23.3. These Terms, together with the Privacy Policy and any specific conditions applicable to premium or paid services, constitute the entire agreement between Klubb and the User with respect to the Service.

23.4. If Klubb extends the provision of the Service to jurisdictions other than the Argentine Republic, the provisions relating to applicable law, jurisdiction, mediation and personal data protection may be supplemented or adapted through specific regional annexes, which shall form an integral part of these Terms and will be communicated to the User in accordance with the procedure set forth in Section 2.3.

23.5. Klubb shall not be liable for the failure or delay in the performance of its obligations when such failure or delay is due to force majeure or fortuitous events, including, without limitation, natural disasters, third-party service interruptions, infrastructure failures, cyber attacks, government measures or other circumstances beyond Klubb's reasonable control.